Wingo Privacy Policy — Data Security & User Rights (India)
At Wingo, we prioritize your privacy and data security.
This Privacy Policy explains how we collect, store, process, and safeguard user information
in compliance with Indian regulations, GDPR alignment, and responsible gaming obligations.
Transparency is central to our operations, ensuring that users understand how their data is handled
when registering, logging in, linking UPI, or engaging with our platform.
Information We Collect
- Personal Identification: Full name, date of birth, and contact number.
- KYC Documents: Aadhaar, PAN, or passport for verification.
- Login Credentials: Encrypted storage of usernames and hashed passwords.
- Transaction Data: UPI Virtual Payment Address (VPA), deposits, and withdrawal records.
- Device Data: Browser type, IP address, and device fingerprinting for fraud detection.
- Cookies: For session continuity and analytics (non-intrusive, revocable).
How We Use Your Data
Data is collected strictly for legitimate purposes:
- To provide secure Wingo login and session continuity.
- To comply with Indian financial regulations and KYC requirements.
- To process UPI-based payments securely.
- To send OTPs, security alerts, and essential communication.
- To analyze anonymized data for service improvement.
Data Storage & Security
We employ TLS 1.3 encryption, AES-256 database security, and strict access controls.
Data centers comply with ISO/IEC 27001 standards. Personal data is retained only as long as necessary for legal and operational purposes.
Sensitive financial information like UPI credentials is tokenized, never stored in raw form.
Your Rights as a User
- Right to access your stored personal data.
- Right to correct inaccuracies in your profile.
- Right to request deletion, subject to regulatory limits.
- Right to withdraw consent for marketing communication.
- Right to portability of your data where technically feasible.
Responsible Gaming & Legal Obligations
As per Indian law, Wingo enforces 18+ age restrictions.
Our systems include self-exclusion features, play limits, and reminders to ensure responsible gaming.
Privacy protection extends to gaming behavior data, which is anonymized before analysis.
For login and account-related details, please see our homepage —
Wingo login.
Privacy Policy – Frequently Asked Questions
1. Does Wingo share my data with third parties?
No. Data is only shared with regulators or payment partners under strict compliance.
2. How is my password stored?
All passwords are hashed and salted using industry-standard algorithms.
3. Can I delete my account?
Yes, subject to financial transaction history requirements. Contact support.
4. Do cookies track me outside Wingo?
No. Cookies are session-based and limited to the platform.
5. Is my UPI data stored?
No raw UPI data is stored; it is tokenized for security.
6. How long is my data kept?
As long as required by Indian regulations, typically 5–7 years for financial records.
7. Can minors register or login?
No. Registration and login are strictly 18+.
8. Does Wingo comply with GDPR?
Yes, GDPR principles are followed, though primary compliance is with Indian law.
